{"id":988783,"date":"2024-09-04T10:30:00","date_gmt":"2024-09-04T08:30:00","guid":{"rendered":"https:\/\/promopack.es\/how-it-works\/"},"modified":"2026-11-05T06:36:40","modified_gmt":"2026-11-05T05:36:40","slug":"how-it-works","status":"publish","type":"page","link":"https:\/\/promopack.net\/en\/how-it-works\/","title":{"rendered":"How it works"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"988783\" class=\"elementor elementor-988783 elementor-141\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-pphowc e-con-full e-flex e-con e-parent\" data-id=\"pphowc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-pphoww elementor-widget elementor-widget-shortcode\" data-id=\"pphoww\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div 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li{padding:26px;border-radius:22px;border:1px solid #e6e9f0}\n.pp-pg__vals span{display:block;font-size:14px;font-weight:800;color:#1b43fe;margin-bottom:10px}.pp-pg__vals b{display:block;font-size:19px;margin-bottom:6px}.pp-pg__vals p{margin:0;font-size:15px;line-height:1.55;color:#5b6380}\n.pp-pg__eco{margin-top:64px;display:flex;align-items:center;justify-content:space-between;gap:28px;padding:36px 40px;border-radius:26px;background:#e8f6ee}\n.pp-pg__eco h2{margin:0 0 6px!important;font-size:clamp(22px,2.2vw,30px)!important;font-weight:800!important;color:#0f4d2b!important}.pp-pg__eco p{margin:0;max-width:680px;color:#2b5a40;line-height:1.55}\n.pp-pg__co{margin-top:64px}.pp-pg__co>p{margin:0;font-size:15px;line-height:1.7;color:#3d4560}\n@media (max-width:1024px){.pp-pg__steps{grid-template-columns:1fr 1fr}.pp-pg__stats{grid-template-columns:1fr 1fr}.pp-pg__inc{grid-template-columns:1fr}.pp-pg__tec{grid-template-columns:1fr 1fr}}\n@media (max-width:767px){.pp-pg{padding:16px 16px 0}.pp-pg__hero{padding:32px 22px;border-radius:22px}.pp-pg__sub{font-size:16px}.pp-pg__btn{padding:13px 22px;font-size:15px}\n.pp-pg__steps,.pp-pg__tec,.pp-pg__vals,.pp-pg__two{grid-template-columns:1fr}.pp-pg__two{gap:28px}.pp-pg__sec,.pp-pg__inc,.pp-pg__help,.pp-pg__two,.pp-pg__why,.pp-pg__eco,.pp-pg__co{margin-top:44px}\n.pp-pg__inc,.pp-pg__why{padding:26px 20px}.pp-pg__help,.pp-pg__eco{flex-direction:column;align-items:flex-start;padding:26px 20px}.pp-pg__stats b{font-size:28px}.pp-pg__stats li{padding:16px}}\n<\/style><section class=\"pp-pg__hero\"><p class=\"pp-pg__k\">How it works<\/p><h1 class=\"pp-pg__h1\">Your branded merchandise in 4 steps<\/h1><p class=\"pp-pg__sub\">Choose the product, add your logo and see the price instantly. We send you the design proof within 24 h and, once you approve it, we produce it and ship it with delivery included.<\/p><p class=\"pp-pg__ctas\"><a class=\"pp-pg__btn\" href=\"https:\/\/promopack.net\/tienda\/\">Shop now \u2192<\/a><a class=\"pp-pg__btn pp-pg__btn--o\" href=\"https:\/\/promopack.net\/en\/new-quote\/\">Get a quote<\/a><\/p><\/section><ol class=\"pp-pg__steps\"><li><span class=\"pp-pg__n\">1<\/span><span class=\"pp-pg__ic\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"9\" cy=\"20\" r=\"1.5\"\/><circle cx=\"18\" cy=\"20\" r=\"1.5\"\/><path d=\"M2 3h3l2.7 12.4a2 2 0 0 0 2 1.6h8.6a2 2 0 0 0 2-1.6L22 7H6\"\/><\/svg><\/span><h2>Choose product and quantity<\/h2><p>Over 130 business items: drinkware, apparel, bags, tech, stationery\u2026 The unit price drops the more you order, from 25 units.<\/p><\/li><li><span class=\"pp-pg__n\">2<\/span><span class=\"pp-pg__ic\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 20h9\"\/><path d=\"M16.5 3.5a2.1 2.1 0 0 1 3 3L7 19l-4 1 1-4z\"\/><\/svg><\/span><h2>Customise it<\/h2><p>Pick the print technique, position and colours and upload your logo. See how it looks on the product&#039;s real print area.<\/p><\/li><li><span class=\"pp-pg__n\">3<\/span><span class=\"pp-pg__ic\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"\/><path d=\"M14 2v6h6\"\/><path d=\"m9 15 2 2 4-4\"\/><\/svg><\/span><h2>Approve the design proof<\/h2><p>Within 24 working hours we send you a free proof. Nothing is produced until you give us the OK, and you can ask for changes.<\/p><\/li><li><span class=\"pp-pg__n\">4<\/span><span class=\"pp-pg__ic\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M3 7h11v9H3zM14 10h4l3 3v3h-7\"\/><circle cx=\"7\" cy=\"18\" r=\"2\"\/><circle cx=\"17\" cy=\"18\" r=\"2\"\/><\/svg><\/span><h2>Production and delivery<\/h2><p>We produce it in a few working days and ship it to your company. Every product shows the estimated delivery date.<\/p><\/li><\/ol><section class=\"pp-pg__inc\"><div><h2 class=\"pp-pg__h2\">What the price includes<\/h2><ul><li><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>The product with your logo, in the technique you choose<\/li><li><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>The design proof and any changes you need<\/li><li><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>Delivery to your company in any EU country<\/li><li><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>A single point of contact for the whole order<\/li><\/ul><\/div><p class=\"pp-pg__vat\">Prices are shown excluding VAT. Spanish VAT is added in the cart; businesses in other EU countries with a valid VAT number buy VAT-free (reverse charge).<\/p><\/section><section class=\"pp-pg__sec\"><h2 class=\"pp-pg__h2\">Print techniques<\/h2><p class=\"pp-pg__lead\">We recommend the best one for your product, material and logo.<\/p><div class=\"pp-pg__tec\"><div><b>Screen printing<\/b><p>Bold, flat colours on textiles, bags and flat surfaces.<\/p><\/div><div><b>Pad printing<\/b><p>Small, detailed logos on pens and curved items.<\/p><\/div><div><b>Laser engraving<\/b><p>An elegant, permanent finish on metal, wood and bamboo.<\/p><\/div><div><b>Digital printing<\/b><p>Full colour, ideal for gradients and photos.<\/p><\/div><div><b>Embroidery<\/b><p>The most durable, premium finish on apparel and caps.<\/p><\/div><div><b>Transfer<\/b><p>Detailed full-colour logos on textiles.<\/p><\/div><\/div><\/section><section class=\"pp-pg__sec\"><h2 class=\"pp-pg__h2\">Frequently asked questions<\/h2><div class=\"pp-pg__faq\"><details open><summary>What is the minimum order?<\/summary><p>It depends on the product and technique, but most items can be ordered from 25 units. Each product shows the quantity tiers and unit price.<\/p><\/details><details><summary>What format should my logo be in?<\/summary><p>A vector file (AI, EPS, PDF or SVG) is ideal. A good-resolution PNG or JPG also works: we check it and, if needed, adapt it for the proof.<\/p><\/details><details><summary>How long will my order take?<\/summary><p>Each product shows an estimated date including design approval, production and shipping. If you need the order by a specific date, write to us before buying.<\/p><\/details><details><summary>Which countries do you ship to?<\/summary><p>We sell to businesses in all 27 EU countries, with delivery included in the price. For the Canary Islands, Ceuta and Melilla, ask us for a quote.<\/p><\/details><details><summary>Do you sell to individuals?<\/summary><p>Promopack is designed for companies, freelancers and organisations. Outside Spain a valid EU VAT number is required.<\/p><\/details><details><summary>What if I&#039;m looking for something that isn&#039;t in the shop?<\/summary><p>Ask us for a quote: we have access to thousands more items and will prepare a tailored proposal within 24 working hours.<\/p><\/details><\/div><\/section><section class=\"pp-pg__help\"><div><h2>Need help choosing?<\/h2><p>Call or write to us and we&#039;ll advise you on the product and technique that best suit your campaign.<\/p><p class=\"pp-pg__ct\"><a href=\"tel:+34937205500\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1.9.4 1.8.7 2.7a2 2 0 0 1-.5 2.1L8 9.8a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.7.7a2 2 0 0 1 1.7 2z\"\/><\/svg>93 720 55 00<\/a><a href=\"mailto:comercial@promopack.es\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"2\" y=\"4\" width=\"20\" height=\"16\" rx=\"2\"\/><path d=\"m22 6-10 7L2 6\"\/><\/svg>comercial@promopack.es<\/a><span>Monday to Thursday 8 am\u20134 pm, Friday 8 am\u20132 pm (CET).<\/span><\/p><\/div><p class=\"pp-pg__ctas\"><a class=\"pp-pg__btn\" href=\"https:\/\/promopack.net\/tienda\/\">Shop now \u2192<\/a><a class=\"pp-pg__btn pp-pg__btn--w\" href=\"https:\/\/promopack.net\/en\/new-quote\/\">Get a quote<\/a><\/p><\/section><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is the minimum order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It depends on the product and technique, but most items can be ordered from 25 units. 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