{"id":989167,"date":"2026-08-19T15:01:00","date_gmt":"2026-08-19T13:01:00","guid":{"rendered":"https:\/\/promopack.es\/promopack-guarantee-same-quality-materials-run\/"},"modified":"2026-10-26T14:48:38","modified_gmt":"2026-10-26T13:48:38","slug":"promopack-guarantee-same-quality-materials-run","status":"publish","type":"post","link":"https:\/\/promopack.net\/en\/promopack-guarantee-same-quality-materials-run\/","title":{"rendered":"Promopack guarantee: same quality, same materials, same print run"},"content":{"rendered":"<div class=\"vgblk-rw-wrapper limit-wrapper\">\n<p>The Promopack guarantee means that the offer we send you keeps the same quality, the same materials, the same finishes and the same print run as your current quote, at a price at least 10% lower. If we can&#8217;t deliver that, we tell you within 48 business hours and you pay nothing. Physical samples are charged at cost only.<\/p>\n<h2>What exactly does the Promopack guarantee cover?<\/h2>\n<p>It&#8217;s four specific commitments, measurable against your own quote:<\/p>\n<ol>\n<li><strong>Same quality.<\/strong> Print and manufacturing quality equivalent to your benchmark quote.<\/li>\n<li><strong>Same materials.<\/strong> The same type of board, paper weight or paper. We never swap in something cheaper without telling you.<\/li>\n<li><strong>Same finishes.<\/strong> Lamination, varnish, foil stamping, embossing or whatever else the original has.<\/li>\n<li><strong>Same print run.<\/strong> The quantity you order. We don&#8217;t adjust it up or down to make the numbers work.<\/li>\n<\/ol>\n<p>And a fifth one, on the result: a reduction of at least 10% on the quote you show us. Everything is compared against your own document, which is the objective benchmark.<\/p>\n<h2>Why do we offer this guarantee?<\/h2>\n<p>Because our model starts from a quote that already exists. We don&#8217;t sell a new product you have to imagine; we offer a comparison with something you already buy. That makes it possible to promise something measurable: if the result isn&#8217;t better than your starting document, there&#8217;s no reason for you to pay.<\/p>\n<p>It&#8217;s also a way to take the risk out for anyone dealing with us for the first time. Switching packaging suppliers is daunting, and rightly so: one mistake is multiplied across the whole run. The guarantee, together with the at-cost sample, is meant to let you check before you decide.<\/p>\n<h2>What if you can&#8217;t keep it?<\/h2>\n<p>Then we tell you and it costs nothing. If after the review we see we can&#8217;t lower the price by 10% while keeping the same specification, we let you know in writing within 48 business hours. There&#8217;s no review fee, no obligation to buy and no small print.<\/p>\n<p>It can happen. If your current supplier already gives you a very tight price, there&#8217;s no point pretending we can beat it. We&#8217;d rather give you a clear, quick no than an offer that isn&#8217;t comparable. In fact, knowing your price is competitive is useful information for you too.<\/p>\n<h2>What guarantee do you have on samples?<\/h2>\n<p>Before production, you can order a physical sample. You pay only its cost, with no markup. It lets you check dimensions, material, color and finishes in your own hands before committing to the run. We explain the types of samples and how to order them on <a href=\"https:\/\/promopack.net\/en\/samples\/\">our samples page<\/a>.<\/p>\n<p>That sample is the benchmark you&#8217;ll compare production against later. Keep it as the approved unit.<\/p>\n<h2>What doesn&#8217;t the guarantee cover?<\/h2>\n<p>To be honest about it, here are the limits:<\/p>\n<ul>\n<li><strong>Changes you request after the offer.<\/strong> If you change dimensions, material or finishes, the specification is no longer the same and the price has to be recalculated.<\/li>\n<li><strong>Incomplete information.<\/strong> If your quote leaves out details and you give them to us later, the price may change.<\/li>\n<li><strong>Cases with no previous quote.<\/strong> Without a benchmark there&#8217;s nothing to measure the 10% against. That&#8217;s what the <a href=\"https:\/\/promopack.net\/en\/new-quote\/\">quote from scratch<\/a> is for.<\/li>\n<li><strong>Orders of very few units.<\/strong> That&#8217;s not the kind of project we work on.<\/li>\n<li><strong>Minor differences inherent to printing.<\/strong> Small variations in color or cutting between two runs are normal at any printer; approved samples are there to keep them under control.<\/li>\n<\/ul>\n<p>A practical point: if your current quote includes items that don&#8217;t appear in ours, or the other way round, we flag them explicitly. It&#8217;s worth knowing in advance whether shipping or the cutting die are included or charged separately, and how they affect the total, so the comparison is fair.<\/p>\n<p>If something doesn&#8217;t match when your order arrives, email comercial@promopack.net or call 93 720 55 00 with photos and the approved sample. That way it can be reviewed with facts.<\/p>\n<h2>How do you check it&#8217;s being kept?<\/h2>\n<p>We recommend doing the check calmly, with both documents in front of you, yours and ours.<\/p>\n<p>A guarantee is only worth something if you can verify it. We make that easy:<\/p>\n<table>\n<thead>\n<tr>\n<th>What to check<\/th>\n<th>How to do it<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Same print run<\/td>\n<td>Quantity in the offer versus your quote<\/td>\n<\/tr>\n<tr>\n<td>Same materials<\/td>\n<td>Type of board, paper and paper weight stated in both documents<\/td>\n<\/tr>\n<tr>\n<td>Same finishes<\/td>\n<td>List of finishes in the offer versus your quote<\/td>\n<\/tr>\n<tr>\n<td>10% reduction<\/td>\n<td>Offer total versus your quote total, with extras broken down the same way<\/td>\n<\/tr>\n<tr>\n<td>Quality<\/td>\n<td>Physical sample compared with your current packaging<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>You&#8217;ll also find everything about the process in <a href=\"https:\/\/promopack.net\/en\/how-it-works\/\">how Promopack works<\/a> and the most common questions in the <a href=\"https:\/\/promopack.net\/en\/faq\/\">FAQ<\/a>.<\/p>\n<p>If you want to put the guarantee to the test, upload your current quote on <a href=\"https:\/\/promopack.net\/en\/quote\/\">our quote page<\/a>. Within 48 business hours you&#8217;ll know whether we can improve it, and if not, it won&#8217;t cost you anything.<\/p>\n<p>One last thing: the guarantee doesn&#8217;t replace common sense. Before approving production, review the offer calmly, order the sample if the product is delicate and confirm in writing any detail that worries you. It&#8217;s easier to clear up a doubt on paper than on the pallet.<\/p>\n<h2>In short<\/h2>\n<ul>\n<li>The Promopack guarantee keeps the same quality, materials, finishes and print run as your quote.<\/li>\n<li>The minimum reduction is 10% on the quote you present.<\/li>\n<li>If we can&#8217;t keep it, we say so within 48 business hours and you pay nothing.<\/li>\n<li>Physical samples are charged at cost only.<\/li>\n<li>It doesn&#8217;t cover later changes to the specification or orders with no previous quote.<\/li>\n<\/ul>\n<h2>Frequently asked questions<\/h2>\n<h3>What exactly does &#8220;or nothing&#8221; mean?<\/h3>\n<p>It means that if we can&#8217;t cut your quote by at least 10% for the same specification, you don&#8217;t pay for the review or anything else. We tell you within 48 business hours and you carry on with your current supplier.<\/p>\n<h3>Can I demand the same quality if the manufacturer changes?<\/h3>\n<p>The commitment is about the result: the same materials, finishes and print quality as your quote. That&#8217;s why we recommend approving a sample before the run and keeping it, so production can be compared with something tangible.<\/p>\n<h3>What happens if the order arrives with a problem?<\/h3>\n<p>Contact us as soon as possible at comercial@promopack.net or 93 720 55 00, with photos and the approved sample. We review the case against the agreed specification and work out a solution with the printing partner.<\/p>\n<\/div>\n<p><!-- .vgblk-rw-wrapper --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What the Promopack guarantee covers, its limits and how to check it&#8217;s kept: same specification, 10% less, or you pay nothing.<\/p>\n","protected":false},"author":1,"featured_media":989312,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[76],"tags":[],"class_list":["post-989167","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-process"],"_links":{"self":[{"href":"https:\/\/promopack.net\/en\/wp-json\/wp\/v2\/posts\/989167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/promopack.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/promopack.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/promopack.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/promopack.net\/en\/wp-json\/wp\/v2\/comments?post=989167"}],"version-history":[{"count":2,"href":"https:\/\/promopack.net\/en\/wp-json\/wp\/v2\/posts\/989167\/revisions"}],"predecessor-version":[{"id":989253,"href":"https:\/\/promopack.net\/en\/wp-json\/wp\/v2\/posts\/989167\/revisions\/989253"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/promopack.net\/en\/wp-json\/wp\/v2\/media\/989312"}],"wp:attachment":[{"href":"https:\/\/promopack.net\/en\/wp-json\/wp\/v2\/media?parent=989167"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/promopack.net\/en\/wp-json\/wp\/v2\/categories?post=989167"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/promopack.net\/en\/wp-json\/wp\/v2\/tags?post=989167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}